Return Policy

Last Updated On: 02/07/2025

At MCBlocks, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a 90-day return policy to ensure your satisfaction. Below are the details of our return process:

1. Return Window
You have 90 days from the date of purchase to return your items. If 90 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns
To be eligible for a return, your item must be unused, undamaged, and in the same condition as when you received it. It must also be in its original packaging.

3. Non-Returnable Items
Some items, such as personalized products or products marked as non-returnable at the time of purchase, cannot be returned.

4. Return Process
To initiate a return, please contact our customer service team at supp.batvault@gmail.com with your order number and details of the item you wish to return. Once your return is approved, you will receive a return authorization and instructions on how to send the product back.

5. Return Shipping Costs
The customer is responsible for return shipping fees unless the item is defective or damaged upon arrival. We recommend using a trackable shipping service for your return, as we cannot guarantee that we will receive your returned item.

6. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a refund will be issued to your original payment method within 7-10 business days.

7. Exchanges
If you wish to exchange an item for a different size or color, please contact our customer service team to process the exchange. You will need to return the original item first, and then we will ship the new item to you once the return is processed.

8. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 30 days of receiving your order. We will provide a replacement or issue a full refund, depending on your preference.

9. Questions
If you have any questions or need assistance with your return, please reach out to our customer service team at supp.batvault@gmail.com. We are happy to assist you!

Thank you for choosing MCBlocks! We hope you love your purchase, but if you need to return it, we’re here to make the process as easy as possible.

Our Goal

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  • At MCBlocks, we believe that learning should be fun, engaging, and full of creativity! Our Learning Magnetic Minecraft Building Blocks are designed to entertain kids while fostering creativity, critical thinking, and problem-solving skills.

  • Our mission is simple: to inspire young minds to dream big, think critically, and build a brighter future—one block at a time. We care deeply about providing children with hands-on learning experiences that encourage them to explore, experiment, and develop essential STEM skills in an exciting way.

  • We know that play is one of the most powerful ways kids learn. That’s why we’ve combined the magic of Minecraft with the power of magnetic building—to create a toy that sparks imagination, boosts confidence, and helps shape the innovators of tomorrow.

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We know that play is one of the most powerful ways kids learn. That’s why we’ve combined the magic of Minecraft with the power of magnetic building to create a toy that sparks imagination, boosts confidence, and helps shape the innovators of tomorrow.